The products & services listed for the purchase on our website are fully functional & downloadable and we recommend our customers to try our product demo before making the purchase of our software. The product demo will help you to thoroughly analyze the features of our products before you make your purchase decision.
We recommend our customers to take a tour of the demo, to ensure that the software meets all of your business requirements before purchasing the license of our product. During the trial period, all our demo software is fully functional. When you purchase any of our software products you will receive an email with a download link to the software source code. Once the payment is cleared, no refund will be made. We formulate this refund policy as it would be impossible for you to return your registered version of our software. Our support team is available to assist during installation & configuration either through Email or whatsApp and Anydesk. Technical support will not be available when the source code is altered/modified by the client. Free technical support includes handling bugs/issues alone, which is inside the scope of the project. Any further change request will be treated as Change of Request which will be approved and billed. We strongly recommend all customers to take a tour of the demo version of any of our software products prior to making a purchase decision. For web server and web Hosting services demo is not available, So kindly take time before you make purchase decision as they are through 3rd party services we don't get any refunds.
The invoice should be paid on or before 5 days from the invoice raised date. Any payment delays (beyond 5 days) shall put the project on hold and will affect on each release. Further delay in payment will get the team released from the project. Once the team is reallocated, all deliveries and timeline will change due to the availability of the resources. The client will be completely responsible for this.
It’s your responsibility to familiarize yourself with our refund policy. By placing an order for the purchase of any of our products & services, you accept that you have read this refund policy and agree to fully accept the terms of this refund policy. If you don’t agree with the terms of this refund policy, we ask that you do not place an order with us.
We reserve the right to modify this policy at any time with the permission of DGBITS SOFTWARE PRIVATE LIMITED. We will post our revised refund policy at least 30 calendar days before it becomes effective. Unless this policy has already been invoked by the submission of a complaint to the provider, version of the policy in effect at the time it was evoked will apply to you until the dispute is over, all such changes will be legally binding upon you.
When a client terminates the project during an intermediate time and if there is an excess payment excluding the real cost/damages/resource utilization in Project, it will be paid by DGBITS to the client in return.
The refund will be paid within 30 working days from the date of termination.
If you have any queries regarding our refund policy, mail us to firstname.lastname@example.org
DGBITS was very quick to respond to any query, and completed the task of transferring my website from static design to responsive design, along with hosting & email transfer all they did very quickly. I found this company very self sufficient and easy to get along with.
Kiran at DGBITS, was easy to work with and had some great suggestions on how to improve the website and improve traffic to it. We are really happy that he gave us a super site.
DGBITS was wonderful to work with. They were highly professional and provided responsive communication, Absolutely knowledgeable. Kiran is amazing! he is working with us from year 2000. He is great to work with and goes above and beyond to gets thing done quickly.
I was wonderful working with Kiran at DGBITS, He was always thorough and responsive to our needs and brought his ideas and expertise to the discussion table, too – helping us for enhancing the website. You can always trust Kiran to get the job done!